Evolving Needs of Intellectual Disability Support
Why Digital Transformation Matters in Disability Services
In the field of intellectual disability support, paper-based systems or disjointed digital tools delay care, complicate communication, and create gaps in accountability. Transitioning to a unified digital platform means every case note, medication record, or behavior plan is instantly accessible, eliminating delays in care coordination. Organizations are no longer stuck relying on systems built for general medical care or outdated spreadsheets. By adopting purpose-built software, disability service providers spend more time with clients and less time buried in paperwork.
Challenges Faced by Care Organizations Without Centralized Tools
Organizations often operate across multiple homes, programs, and shifts, making information sharing difficult. Staff may rely on handwritten notes, filing cabinets, or emailing sensitive files—none of which are secure or real-time. This leads to duplicated services, missed medications, and disjointed support plans. Different facilities may use informal systems without standard processes. Even tracking something simple like attendance becomes labor-intensive without a central hub.
What is ShareVision?
Overview of the Platform and Its Purpose
ShareVision is a cloud-based case management platform designed for social service agencies and nonprofits. It centralizes everything from assessments and reporting to planning and communication. Built with input from developmental service professionals, it adapts to your operational needs in a secure, configurable environment.
Built for Social Services and Intellectual Disability Programs

Unlike generalized software, ShareVision is purpose-built for intellectual disability programs, behavioral supports, and residential services. It reflects real-world practices like ADL documentation, incident tracking, and medication scheduling. Staff record data in familiar formats and terminology, aligned with their workflows.
Who Uses ShareVision: From Small Agencies to Large Networks
ShareVision scales whether you're supporting 15 or 1,500 individuals. Small agencies benefit from simple implementation and affordable pricing, while larger ones value centralized oversight and custom permission controls. Users include group homes, community support programs, vocational training, and regional agencies.
Core Features Supporting Intellectual Disability Services
Client Tracking and Case Management
Each client profile holds a complete chronological record of interactions, goals, incidents, and assessments. Staff avoid duplication and have instant access to current information. Relationship tracking links clients to support workers, guardians, and allied professionals.
Configurable Forms for Assessments, Medications, and Incident Reports

Staff can build or replicate any form—behavior assessments, incident reports, medication logs—directly in ShareVision. Each entry is time-stamped, searchable, and linked to a client, making it auditable and secure.
Custom Calendars and Activity Planners for Each Individual
Calendars are tailored for each client, not just the program. Track appointments, plan reviews, and outings. Mobile access allows staff to view or update schedules in real time.
Alerts and Reminders for Proactive Support
Automated alerts prevent missed tasks like medication reviews or behavioral plan updates. Alerts are role-specific and delivered via email, in-app, or text, enabling proactive and consistent support.
Empowering Staff in Disability Support Programs
Role-Based Permissions and Access Controls
Granular permissions keep sensitive information visible only to those with the right clearance. Dashboards are personalized by role, balancing privacy with collaboration.
Mobile Accessibility for In-Field and Residential Staff
Mobile-friendly design lets staff log notes, check calendars, and respond to alerts without returning to the office. This improves efficiency and supports compliance without sacrificing data quality.
Internal Communication
Secure internal tools like messaging, note-leaving, and real-time alerts allow asynchronous collaboration. For example, end-of-shift notes keep the next staff updated on mood changes, behavior, or medical events—no more whiteboards or paper logs.
Task Management and Compliance Tracking
Supervisors assign and track tasks like assessments, training, or plan reviews. All are timestamped and tied to users, improving accountability and audit readiness.
Measuring Outcomes and Individual Progress
Goal Setting and Milestone Tracking
Staff can define and track individual goals like community outings or communication skills. Each goal includes measurable steps with progress notes, outcome tracking, and review histories.
Planning and Assessment Tools
Tools for support planning, risk assessments, and behavior assessments allow consistent, data-driven evaluations across programs.
Real-Time Progress Notes and Historical Data
Every note and update is stored in real time, creating a living care record. Teams can analyze historical trends to adjust interventions quickly and intelligently.
Generating Reports for Compliance and Program Evaluation
Create custom reports in minutes—filtered by date, location, or service type—and eliminate the mess of pulling info from spreadsheets, emails, or paper records. ShareVision’s unified system saves hours and improves data integrity.
FAQ: App for Intellectual Disability Support Services
Q: How is ShareVision different from general case management systems?
A: ShareVision is purpose-built for social services. It comes ready with tools for goal planning, incident reporting, behavior tracking, and medication administration.
Q: Can ShareVision help us eliminate paper-based documentation?
A: Yes. It replaces paper forms, handwritten notes, and spreadsheets with secure, digital, and mobile-accessible records.
Q: Is ShareVision secure and compliant with data privacy regulations?
A: Absolutely. ShareVision includes user-based permissions, audit trails, encryption, and meets PIPEDA, HIPAA, and provincial standards.
Q: How does ShareVision support staff communication and collaboration?
A: Features like internal notes, messaging, and notifications enable real-time communication and smooth shift handovers.
Q: Can the system track progress toward individual client goals?
A: Yes. ShareVision includes a goal tracking system with measurable milestones and progress reporting.
Q: What types of organizations benefit most from ShareVision?
A: Organizations in intellectual disability, community living, addiction treatment, job training, and foster care all benefit from centralized coordination.
Q: Is ShareVision suitable for small organizations, or just large ones?
A: ShareVision is scalable, working for both small nonprofits and large regional networks.
Q: Can we see ShareVision in action before deciding?
A: Yes. You can book a live demo to explore the system and discuss how it fits your specific needs.