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Support and Client Services

In-house technical support.
In-house developers.
Experienced, professional services.

ShareVision Knowledge Base
Search the V3 Knowledge Base >
Search the v4 Knowledge Base >

Our online knowledge base is available to all ShareVision administrators for self-guided assistance. There is a separate knowledge base for ShareVision versions 3.x and 4. Choose the link above to the knowledge base for your version.

Technical Support
Log On to The Support Portal >
Our in-house technical support team is knowledgeable and experienced and committed to getting you back on track with minimum interruption to your workflow. Unlimited technical support is available to all customers, however access is limited to the named ShareVision administrator at your organization.

If you are a staff person experiencing an issue please contact your ShareVision administrator. Administrators can contact ShareVision support by telephone or by using our support portal which includes a searchable knowledge base. Click the link above to log on to our online support portal and fill out a support request and one of our helpful support team members will get right back to you.

Support Hours: Monday-Friday
6:00 am - 5:00 pm Pacific time
9:00 am - 8:00 pm Eastern time
Phone: 1-866-971-4325

Talk to a Product Expert
ShareVision Product Experts can save you time and expense on setting up your site. They bring technical knowledge and industry experience that can help you make informed decisions about development. 
Get advice from a Product Expert on best practices, on your next steps, when you're unsure about the best way to accomplish something, or when you're looking for the most cost-effective solutions to specialized data management requirements, like custom reports, feature adaptations, implementing workflows to automate manual tasks, or custom development of add-on pages, page modules, or satellite portals. In-house developers are available for all your technical service needs. 

Request Information


Getting More From ShareVision

Once a month we hold a live webinar showing you the latest tips and tricks and giving you the opportunity to pose questions to one of our product experts.
These sessions are held on the second Thursday of each month and are free to all existing customers. Registrants can indicate that they cannot attend the session but would like to be emailed a link to the recording. 


Group or 1on 1 Webinar based training is available for administrators and power users.